Privacy Policy

1. Introduction

Workshop Doctor LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered workshop assessment and coaching platform at workshopdoctor.com (the "Service").

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, and authentication credentials when you create an account
• Workshop Information: Details about your workshops including topics, participants, teaching methods, and facilitation practices that you share during assessments
• Payment Information: Billing information processed securely through Stripe (we do not store credit card details)
• Communications: Messages you send through our support system or AI coaching conversations

2.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent on the Service
• Device Information: Browser type, operating system, IP address
• Cookies: We use cookies and similar technologies to maintain your session and improve your experience

3. How We Use Your Information

• Service Delivery: To provide workshop assessments, generate diagnostic reports, and deliver AI coaching
• AI Processing: Your workshop information is processed by AI models (Anthropic Claude, OpenAI) to generate personalized recommendations
• Account Management: To create and manage your account, process payments, and provide customer support
• Communications: To send transactional emails (purchase confirmations, report delivery) and optional marketing communications
• Improvement: To analyze usage patterns and improve our Service
• Legal Compliance: To comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We share information with trusted service providers who assist in operating our Service:

• Clerk: Authentication and user management
• Stripe: Payment processing (PCI-DSS compliant)
• Convex: Database and real-time data synchronization
• Anthropic Claude & OpenAI: AI processing for assessments and coaching
• Vercel: Hosting and content delivery
• SendGrid: Transactional email delivery
• Twilio: SMS delivery
• Cal.com: Strategy call booking

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests (subpoenas, court orders, or government requests).

4.3 Business Transfers

If Workshop Doctor LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption in transit (HTTPS/TLS)
• Encryption at rest for sensitive data
• Regular security audits and updates
• Access controls and authentication
• Secure payment processing through Stripe

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Access and Portability

You can access your account information and download your diagnostic reports at any time through your dashboard.

6.2 Correction and Deletion

You can update your account information through your profile settings. To request deletion of your account and associated data, contact us at support@theworkshopdoctor.com.

6.3 Marketing Communications

You can opt out of marketing emails by clicking the "unsubscribe" link in any marketing email or by contacting us. You will still receive transactional emails necessary for the Service.

6.4 Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of the Service.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may retain certain information for longer periods as required by law or for legitimate business purposes (e.g., preventing fraud, resolving disputes).

8. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect
• Right to delete your personal information
• Right to opt-out of sale of personal information
• Right to non-discrimination for exercising your privacy rights

Note: We do not sell your personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitute acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: